The email address and home/cell phone numbers are pulled automatically off of our banking system’s records, so please make sure that you have your current email address and home/cell phone numbers updated with the credit union prior to enrolling in the new Home Banking system. This code usually takes 15-30 seconds to arrive to you, and should arrive no later than 10 minutes. This is a new extra security measure to help prevent fraudulent enrollments. You will be asked to have the access code to be sent to you either by a phone call, an email or by a text Why?Ī: As part of the enrollment process in the new Home Banking system, you will be sent a temporary access code that must be entered in the new Home Banking system to complete your enrollment.

Q: I did not receive my access code during enrollment. Usernames must be between 6 and 20 characters long. For your privacy and security, you will no longer be able to use your member/account number. During enrollment, you must create a username to use when logging in to the new Home Banking system. Q: Can I use my member/account number for my username?Ī: No. Frequently Asked Questions for Home Banking

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